What marketing and branding services does Morgeana provide for vendors?

1. Featured placement on the platform • Highlight your products on the homepage or in selected categories. 

2. Promotional packages • Branding & Setup packages including logo design, company brochure, and full visual identity kit. 

3. Professional video production • Morgeana provides video production services for products or company introductions. • These videos are used for promotion on the website and social media, helping your brand stand out to international buyers. 

4. Professional Company Profile • Creation and design of a bilingual company profile (Arabic + English). • A ready-to-use file that can be shared with buyers and investors. 

5. Social media marketing • Promotion of your products through Morgeana’s accounts on Facebook, Instagram, and LinkedIn. • Management of paid ad campaigns to increase reach. 

6. Virtual exhibitions & online events • Participation in online exhibitions to meet buyers directly. 

7. Reports & analytics • Insights on product performance, number of views, and received RFQs.

How can my products appear on Morgeana’s homepage or in promotional campaigns?

Morgeana offers several types of advertising and promotional placements to maximize visibility for your products: 

1. Main Slider Advertisement: 
    
   • The most eye-catching space on the homepage.
   • Displays a banner or video with a call-to-action (e.g., Order Now / Learn More).
   • Ideal for new product launches or major campaigns. 
      
2. Two Side Ads Next to the Slider: 
    
   • Permanent advertising spaces displayed alongside the main slider.
   • Great for highlighting special offers or selected products.
   • Provides additional exposure in a high-traffic area. 
      
3. Four Ads for Core Categories: 
    
   • Dedicated ad space for each main category on Morgeana: 
     • Industrial 🏭 (machinery, equipment, industrial goods)
     • Agricultural 🌾 (fresh produce, feed, fertilizers)
     • Tourism 🏨 (hotels, tours, medical tourism)
     • Investment 💼 (projects, land, investment opportunities) 
   • Ensures your products reach the exact target audience for each sector.
      
4. Seasonal Ads & Virtual Exhibitions: 
    
   • Products can be featured in online trade shows organized by Morgeana.
   • Opportunity to have a dedicated booth or banner during seasonal campaigns (e.g., Ramadan, holidays).
   • Perfect for boosting visibility during peak buying seasons.
      
5. Social Media Campaigns: 
    
   • Promotion through Morgeana’s official channels on Facebook, Instagram, and LinkedIn.
   • Sponsored ads targeted to specific regions or buyer segments.
   • Extends your reach to buyers outside the platform.
      
6. Email Campaigns: 
    
   • Your products and special offers can be included in email newsletters sent to registered buyers.
   • Targets an audience that has already shown interest in purchasing.
      

7. Reports & Analytics: 
    

   • After each campaign, you receive detailed performance reports including: 
      
     • Number of impressions (views).
     • Number of clicks.
     • Number of inquiries or RFQs received.
        
   • Helps you evaluate campaign effectiveness and plan future promotions.

   
    

What is the Branding & Setup package and how can I use it?

The Branding & Setup package is a professional service provided by Morgeana to help vendors build a strong and consistent brand image:

1. Company Profile Creation: A bilingual (English + Arabic) profile written and designed to showcase your company professionally.
2. Logo Design or Upgrade:
    
   • If you already have a logo → Morgeana develops or adapts your visual identity around it.
   • If you don’t have one → the team designs a new logo tailored to your business.
3. Visual Identity Kit: Includes brand colors, fonts, and ready-to-use templates for brochures, presentations, and emails.
4. Marketing Consultation: Guidance on how to present your products and use the new identity in exports and exhibitions.

How to use it?

• After subscribing, the Morgeana team contacts you to collect company details and product photos.
• Your company profile and full visual identity kit are then prepared.
• You can apply them on your Morgeana vendor page, in promotional campaigns, and when dealing with buyers or investors.
   

📌 Result: A professional and consistent brand identity that builds buyer trust and increases your chances of closing international deals.

How can I edit my company details or products on Morgeana?

🔹 1. Editing Your Company Profile

1. Log in to your Morgeana account.
2. From the left-hand menu in your Dashboard, click on Company Profile.
3. You will see all your company details, such as:
    
   • Company name.
   • Logo (brand image).
   • Address (country, city, street).
   • Phone numbers and email addresses.
   • Company description and services.
4. Click the Edit button next to the field you want to update.
5. Make your changes (for example, upload a new logo or update your phone number).
6. Click Save, and the updates will immediately appear on your public company page visible to buyers.

🔹 2. Editing Products

1. In your Dashboard, go to Products.
2. You will see a list of all the products you’ve uploaded.
3. Next to each product, click Edit Product.
4. On the product details page, you can update:
    
   • Images: Upload new ones or remove old ones.
   • Title: Adjust the product name to be clearer for buyers.
   • Description: Add more detailed specifications.
   • Price: Update the selling price if it has changed.
   • Stock Quantity: Keep it accurate so buyers know availability.
   • Tags / SEO Keywords: Add or modify keywords to improve visibility in search results.
5. Once you finish, click Save Changes at the bottom of the page.

6. Updates appear instantly on the product page and are reflected in search results and campaigns.

   
   🔹 Tips for Best Results

• Always use high-quality images (ideally 800×800 px or higher) to make your products look professional.
• Keep your company details updated (especially phone and email) so buyers can contact you easily.
• Regularly monitor your stock; if a product runs out, change its status to Out of Stock to avoid buyer confusion.

Does Morgeana provide shipping services for buyers and sellers?

We are currently coordinating with leading shipping and logistics companies to serve Morgeana’s buyers and sellers, with the goal of:

• Facilitating transport and export operations.
• Ensuring timely delivery with top quality.
• Offering flexible shipping solutions covering local and international markets.

🚀 Very soon, we will provide exclusive offers and integrated logistics services to support traders and importers on Morgeana.com.

What payment methods are available for buyers on Morgeana?

Morgeana offers multiple secure payment options:

1. Direct bank transfer from your account to the supplier.
2. Letters of Credit (LCs) through partner banks to guarantee payment.
3. Escrow Service where funds are released only after goods are delivered.
4. Online payment gateways (for small orders or samples, when enabled).
5. All transactions are monitored in cooperation with trusted banks such as CIB and Banque Misr.

What payment methods are available for buyers on Morgeana?

Yes. Morgeana partners with banks and financial institutions to make payments easier for buyers:

1. You can benefit from installment or flexible payment plans offered by partner banks.
2. Trade finance solutions are available for large or bulk orders.
3. In financing cases, the agreement is made directly with the bank, while Morgeana facilitates linking the deal with the financial institution.
4. All financing offers are provided under the supervision of trusted banks such as CIB and Banque Misr.

How can I be sure that my payment is secure on Morgeana?

Morgeana guarantees the highest level of security for all transactions: 

1. All payments are processed through trusted partner banks to ensure transparency.
2. An Escrow Service option is available, where funds are held until goods are delivered and approved.
3. Your banking and personal data are protected with advanced encryption and security systems.
4. In case of any dispute, Morgeana acts as a neutral mediator to protect both buyer and seller rights.
5. You will receive official notifications for every transaction, so you can track each step with confidence.

What is the difference between a free vendor and a paid membership vendor on Morgeana?

 Free Vendor: 

• Can create a company account and upload a limited number of products.
• Appears in search results but with limited visibility.
• Cannot access premium services such as promotional campaigns or homepage exposure.

• Communication with buyers is basic (messages + RFQs only).

  
   Paid Membership Vendor: 

• Can upload unlimited products.
• Products appear more prominently in search results (SEO Boost).
• Access to virtual exhibitions, auctions, and promotional services.
• Receives extra marketing support plus reports and analytics on product performance.
• Higher chance to close international deals quickly thanks to premium features.

How can I track the status of my order or RFQ on Morgeana?

The RFQ feature helps you reach multiple suppliers at once and get the best offers: 

1. After finding a product you like, click the Request for Quotation (RFQ) button.
2. Fill in the form: quantity, product specifications, preferred shipping or payment terms.
3. Click Submit → your request will be sent directly to several verified suppliers.
4. You will receive different quotations and can choose the one that fits your needs best.

How can I contact a supplier directly on Morgeana?

Morgeana provides safe and direct communication tools: 

1. From the product page or your order page, click the Contact Supplier button.
2. A message form will open where you can write your inquiry or special request.
3. The supplier receives it instantly within the platform and also via email.
4. All conversations are saved under Messages in your account for easy follow-up.
5. For faster communication, some suppliers also provide a WhatsApp or direct Email button on their profile.

How can I create a tender through the RFQ on Morgeana?

The Request for Quotation (RFQ) feature allows buyers to launch a tender and receive multiple offers from different suppliers at the same time:

1. Go to the product or service you need and click the Request for Quotation (RFQ) button.
2. Fill in the tender details: quantity, specifications, and any special requirements (such as packaging or shipping).
3. Choose to send the RFQ to several suppliers simultaneously.
4. Suppliers will reply with different quotations (price, delivery time, payment terms).
5. You can compare the offers, negotiate if needed, and select the supplier that best fits your requirements.

How can I attend virtual exhibitions on Morgeana?

The Request for Quotation (RFQ) feature allows buyers to launch a tender and receive multiple offers from different suppliers at the same time:

1. Go to the product or service you need and click the Request for Quotation (RFQ) button.
2. Fill in the tender details: quantity, specifications, and any special requirements (such as packaging or shipping).
3. Choose to send the RFQ to several suppliers simultaneously.
4. Suppliers will reply with different quotations (price, delivery time, payment terms).
5. You can compare the offers, negotiate if needed, and select the supplier that best fits your requirements.

👉 RFQ turns your request into a mini tender, ensuring you get the most competitive price and service.

How can I register on Morgeana?

Registering on Morgeana is simple and free. Just follow these steps: 

1. Click on Sign Up at the top of the homepage. 
2. Choose whether you are a Buyer or a Seller. 
3. Fill in your basic information (name, email, company details). 
4. Confirm your email. 
5. Start exploring products or uploading your own. 

👉 Watch this short video guide to see the process step by step.  

How can I compare products on Morgeana?

Morgeana makes it easy to compare products side by side. Here’s how: 

Browse products and click on the Compare icon  under each item. 

Select up to 4 products you want to compare. 

Go to the Compare Page where you’ll see a clear table showing prices, specifications, supplier details, and minimum order quantities. 

From there, you can decide which supplier fits your needs best or send a Request for Quotation (RFQ) directly. 

👉 Watch the quick video guide to see how comparison works in action.  

How can I send a Request for Quotation (RFQ) on Morgeana?

The RFQ feature helps you reach multiple suppliers at once and get the best offers:

1. After finding a product you like, click the Request for Quotation (RFQ) button.
2. Fill in the form: quantity, product specifications, preferred shipping or payment terms.
3. Click Submit → your request will be sent directly to several verified suppliers.
4. You will receive different quotations and can choose the one that fits your needs best.